You can contact us in the following ways:
Call us anytime between 8:30am and 5.00pm, Monday to Friday and if you call outside these hours, or on a public holiday, leave us a message and we'll get back to you.
We welcome all enquiries and feedback.
Freephone: 0800 943 682
From overseas: +64 4 474 4600
Fax: 04 474 4695
Thank you for your patience
Our staff are currently working remotely due to New Zealand’s COVID-19 Alert Level 4 requirements. This may mean a delay in answering your call. We're working hard to assist you and apologise for any inconvenience. We appreciate your patience during this time.
You can also email us at firstname.lastname@example.org
Sending Te Tumu Paeroa a letter from within New Zealand is free.
Te Tumu Paeroa
PO Box 5038
To courier a package or deliver something in person:
Level 3, Seabridge House
110 Featherston Street
All media enquiries to 04 474 4681 or email@example.com