You can contact us in the following ways:

Call us anytime between 8:30am and 5.00pm, Monday to Friday and if you call outside these hours, or on a public holiday, leave us a message and we'll get back to you. 

We welcome all enquiries and feedback.

Freephone: 0800 943 682
From overseas:  +64 4 474 4600
Fax: 04 474 4695

Thank you for your patience

Our staff are currently working remotely due to New Zealand’s COVID-19 Alert Level 4 requirements. This may mean a delay in answering your call. We're working hard to assist you and apologise for any inconvenience. We appreciate your patience during this time. 

You can also email us at  

Sending Te Tumu Paeroa a letter from within New Zealand is free.

Freepost Authority
Te Tumu Paeroa
PO Box 5038
Wellington 6140

To courier a package or deliver something in person:

Level 3, Seabridge House
110 Featherston Street
Wellington 6011

All media enquiries to 04 474 4681 or