Kaituitui Tuarā Taonga | Trust Coordinator (Rotorua)

• Full time
• Based in Rotorua
• 5 weeks annual leave
• Training and development opportunities

As a Trust Coordinator, you’ll be at the heart of our operations, fostering seamless collaboration and delivering exceptional service. The Trust Coordinator is responsible for supporting the Trust team in the Rotorua office to manage a portfolio of trusts.

The main responsibilities of this role will include:

• Administration of trusts within a defined portfolio
• Collaboration with team members and other key stakeholders in preparation for owner and trustee meetings, hui and Māori land court hearings
• Creation of meeting materials, including meeting invitations, presentations and reports, and provision of supporting documentation
• Attendance at meetings (where required), assisting with room set-up and taking of meeting minutes
• Responding to enquiries from customers and other stakeholders
• Updating core administration systems in accordance with our processes
• Contribute to the preparation of Māori Land Court applications

 He kōrero mōu | What we are looking for:

• At least 2 years of proven experience in a customer service or administration role within a medium to large organisation
• A genuine care for customers, with exceptional customer service skills
• Resilience, ability to be flexible and someone who can think on their feet
• A friendly and approachable nature.
• An ability to build relationships both internally and externally through open and clear communication, both verbal and written
• Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.
• Experience or an understanding of the rural sector would be beneficial.

Ngā Pae Mōhiotanga Reo Māori

• Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Māori (essential).

Ngā Pae Mōhiotanga Tikanga Māori

• Pae Tahi- Nō Ia Rā | An understanding and living of Tikanga Māori on a day-to-day level, for example, Mihimihi - introducing oneself appropriately, whakawhanaunga - being able to make connections (essential)

Eligibility to work in New Zealand is essential.

Ngā āhuatanga kei a mātou | What's in it for you?

• 5 weeks annual leave
• Training and development opportunities

This is an opportunity to join a supportive organization that values work life balance and career development.  We are a tight-knit bunch, passionate about supporting Māori landowners to protect and enhance their land.  The expertise and fresh perspectives you bring will be valued highly, and will be critical in enabling our vision.

About Te Tumu Paeroa

E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki.Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa.

So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.

Our role is to provide professional trustee services for Māori. We do this by carrying out the terms of trusts and ensuring the whenua is protected and enhanced for future generations. To learn more about the important work we do please check out our website: www.tetumupaeroa.co.nz

Ngā Mātāpono, Ngā Uara Whai o Te Tumu Paeroa

Keeping our values close at hand, top of mind and always in the heart. Kia Mau!

• Tōtika Te tika o te tū | Professionalism

  Being great at our job is how we make the most difference for whenua and whanau.

• Kotahitanga Te raranga i te tira | Unity

  We work as one, we trust each other, and value our differences.

• Manaakitanga Te akiaki i te mana | Respect

  We treat everyone with dignity, fairness and empathy.

• Mana Te ihi, te wehi, te wana | Integrity

  Integrity is the heart of everything we do.

Me pēhea te tono | How to apply:

You can apply via SEEK or email us on [email protected]. Send a CV, along with a cover letter telling us why you would be a good fit for the organisation and the strengths you could bring to the role.