Kaiwhakataka Tui | Dynamics 365 Administrator

Kaiwhakataka Tui | Dynamics 365 Administrator

12 months Fixed Term
Te Whanganui-a-Tara | Wellington
 

Te Tumu Paeroa

E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki.

Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa.

So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.

He angitūtanga: About the Role:

As Kaiwhakataka Tui | Dynamics 365 Administrator, you will help administer, support and improve our Dynamics 365 CRM environment, known as Tui, and Dynamics 365 BC, known as Te Pito Finance. You will provide day-to-day system support, troubleshoot user issues, document resolutions, and contribute to system enhancements, testing and change control.This fixed-term role will provide additional capacity across the IT team and wider business while supporting the Tui CRM Online project. It will help maintain continuity of service, reduce delivery risk, and enable the Applications Team Leader to focus on leading the team and delivering key priorities.

Day-to-day responsibilities will include:

·       System administration and support: Administer and support Microsoft Dynamics 365 CRM and Business Central environments, helping ensure systems are reliable, well maintained and responsive to user needs.

·       Troubleshooting and documentation: Investigate and resolve user issues, using strong analytical skills to identify practical solutions and clearly document outcomes for future reference.

·       Enhancements and change control: Support system enhancements, configuration changes, testing activities and change control processes in line with agreed standards.

·       User support and relationship management: Build effective working relationships with internal users and provide responsive, professional and customer-focused support.

·       Continuous improvement: Identify opportunities to use technology to improve business processes, user experience and overall system effectiveness.

He kōrero mōu: What we are looking for:

·      Ability to work well as part of a high performing team

·      Experience working with Microsoft Dynamics 365, CRM systems, Business Central or similar enterprise applications would be advantageous

·      Strong attention to detail and the ability to follow established processes, standards and change control requirements

·       A practical, solutions-focused approach with the confidence to investigate issues, ask questions and escalate when needed

·       A naturally curious mindset, with a willingness to learn, explore how systems work and identify opportunities to improve processes and user experience.

·       Ability to communicate clearly with technical and non-technical users, and provide responsive support 

·       Eligibility to work in New Zealand is essential

 

Ngā Pae Mōhiotanga Reo Māori

• Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Māori (essential).

Ngā Pae Mōhiotanga Tikanga Māori

·       Pae Tahi- Nō Ia Rā | An understanding and living of Tikanga Māori on a day-to-day level, for example, the removing of shoes before entering a whare, washing hands at the urupa and not sitting on tables (essential)

Ngā Mātāpono, Ngā Uara Whai o Te Tumu Paeroa

Keeping our values close at hand, top of mind and always in the heart. Kia Mau!

Tōtika Te tika o te tū | Professionalism

Being great at our job is how we make the most difference for whenua and whanau.

Kotahitanga Te raranga i te tira | Unity

We work as one, we trust each other, and value our differences.

Manaakitanga Te akiaki i te mana | Respect

We treat everyone with dignity, fairness and empathy.

Mana Te ihi, te wehi, te wana | Integrity

Integrity is the heart of everything we do.

 

Ngā āhuatanga kei a mātou: What's in it for you?

You will be part of a collaborative technology team that supports meaningful kaupapa and works across the organisation to deliver reliable, effective systems. This is a great opportunity to contribute to a CRM modernisation project while supporting systems that help Te Tumu Paeroa deliver professional trustee services for Māori land.

We are a tight-knit bunch, passionate about supporting Māori landowners to protect and enhance their land.  The expertise and fresh perspectives you bring will be valued highly, and will be critical in enabling our vision. To learn more about the important work we do please check out our website: www.tetumupaeroa.co.nz

 

He pēhea te tono | How to apply

You can apply via SEEK providing a covering letter and CV.

Apply now by submitting your CV and covering letter. We encourage early applications, as these will be reviewed as received.